PRIVACY POLICY

Heald Green MOT’s – Protecting Your Privacy

At Heald Green MOT’s, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you contact us, visit our website, or use our services.

INFORMATION WE COLLECT

✓ Contact Information – such as your name, phone number, email address, and vehicle details when you book an MOT, service, or repair.
✓ Communication Data – including emails, phone calls, and messages sent to us.
✓ Website Usage Data – information about how you use our website, such as pages viewed and enquiries made.

HOW WE USE YOUR INFORMATION

We use your personal data to:

✓ Manage bookings for MOTs, servicing, tyres, and other garage services.
✓ Respond to enquiries by phone, email, or online.
✓ Provide reminders for future services or MOT renewals.
✓ Improve our services, customer support, and website functionality.
✓ Comply with legal and regulatory obligations.

SHARING YOUR INFORMATION

We will never sell or share your personal data with third parties for marketing purposes.
Your information may only be shared with:

✓ Trusted service providers (e.g. IT or website support) who help us run our business.
✓ Legal or regulatory bodies if required by law.

DATA SECURITY

We take appropriate security measures to protect your data from loss, misuse, or unauthorised access. Your personal information is stored securely and only accessed by staff who need it to provide services.

DATA RETENTION

✓ We keep your information only as long as necessary to provide our services and comply with legal requirements.
✓ Once no longer required, your data will be securely deleted.

YOUR RIGHTS

You have the right to:

✓ Request a copy of the personal data we hold about you.
✓ Ask us to correct inaccurate information.
✓ Request deletion of your data, where legally permitted.
✓ Withdraw consent for marketing communications.

CONTACT US

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📍 Heald Green Village
📞 0161 498 6676
✉️ healdgreenmots@gmail.com

POLICY UPDATES

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date shown below.

Last updated: [19/09/2025]